Technical Support

Contacting Technical Support:

Before contacting technical support, please have the following information ready:

  • Peake tool model
  • Car year AND model (vin is also helpful)
  • Tool purchase date (or serial number, see below)
  • Where you plugged the tool in (under hood or dash)

Also helpful:

  • Tool firmware # (press "Go" while plugging in tool)
  • Engraved number on side of tool (very faint)

 

Phone support: 1-800-231-6861 (non US 408-369-0406)
Important Note: Unfortunately, we are unable to provide assistance with code related questions, as we are not knowledgable in the field of automotive trouble shooting.

Click here to email Tech Support

Replacement manuals for our tools